Directory › Best AI tools › CRM for small business
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Five real CRMs a small business can start on, with only the free-plan and trial facts we could confirm on each vendor's official pages on Oct 24, 2026.
Pricing changes, check the vendor site.
| CRM | Free plan or trial (checked Oct 24, 2026) | Source | Best for |
|---|---|---|---|
| HubSpot CRM | Free CRM with no expiration date and no credit card required, per HubSpot's CRM page. Its listed free features include contact management, deal pipelines, CRM import and the Breeze Assistant AI. | Official page | Small businesses that want a free CRM with no time limit and room to add paid HubSpot tools later. |
| Zoho CRM | Zoho's pricing page lists a free edition, forever free for 3 users, with no credit card required; paid editions offer free trials. | Official page | Teams of up to 3 users, or businesses already on other Zoho apps. |
| Pipedrive | 14-day free trial with no credit card required, per Pipedrive's site. Built around a visual sales pipeline. | Official page | Sales-led small businesses that think in deals and pipeline stages. |
| Freshsales | Freshworks' pricing page describes a 21-day trial of the full CRM. | Official page | Teams that want to trial a fully loaded sales CRM before picking a plan. |
| Capsule CRM | Free plan for a maximum of 2 users with 250 contacts and 1 sales pipeline; paid plans have a free 14-day trial with no card required, per Capsule's plans page. | Official page | Very small teams that want a simple contact manager and pipeline. |
Pricing changes, check the vendor site before you buy.
Best for: Small businesses that want a free CRM with no time limit and room to add paid HubSpot tools later.
Free CRM with no expiration date and no credit card required, per HubSpot's CRM page. Its listed free features include contact management, deal pipelines, CRM import and the Breeze Assistant AI.
Best for: Teams of up to 3 users, or businesses already on other Zoho apps.
Zoho's pricing page lists a free edition, forever free for 3 users, with no credit card required; paid editions offer free trials.
Best for: Sales-led small businesses that think in deals and pipeline stages.
14-day free trial with no credit card required, per Pipedrive's site. Built around a visual sales pipeline.
Best for: Teams that want to trial a fully loaded sales CRM before picking a plan.
Freshworks' pricing page describes a 21-day trial of the full CRM.
Best for: Very small teams that want a simple contact manager and pipeline.
Free plan for a maximum of 2 users with 250 contacts and 1 sales pipeline; paid plans have a free 14-day trial with no card required, per Capsule's plans page.
As of Oct 24, 2026, HubSpot CRM, Zoho CRM (up to 3 users) and Capsule CRM (up to 2 users, 250 contacts) have free plans. Pipedrive and Freshsales offer free trials. Pricing changes, check the vendor site.
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